Our Customer Care Plans help you to work smarter by planning ahead for the inevitable technical "bumps" that often slow down the productivity of your business.

With our Customer Care Plans, you can have peace of mind knowing that your systems are covered ... It's like having your own in-house IT specialist and more!

Custom Computer Services Portfolio

Here you will find a few of our clients and the solutions we have provided them.

AACOA Anodizing / Extrusions
We are the IT staff for this growing company!   Managing 2 facilities in Elkhart and Niles , they are saving money and gaining more expertise by outsourcing the Information Technology services to our team.  We support their five Microsoft Windows Servers (including Exchange and SQL), Terminal Services, and VPN.  They are a Platinum-level Care Plan Customer who also takes advantage of regular System Maintenance visits, Web Hosting and more.


Al-Bar Ranch
This client has been with us since 1989. We began by helping them with a stand alone database to manage customer information and generate mailings. As they've grown, we've been there.  They now run a 7 workstation Microsoft Windows network and General Store Point of Sale (POS) with full bar code inventory and 2 POS stations. We installed and support their CCS server with redundant hard disks and server based tape backup.


Vitracoat America
In 2000, Vitracoat Powder Coatings opened their US headquarters in Elkhart , IN , and the office has been growing ever since. Our major accomplishment for this Platinum Care Plan Customer was creating international access to data. With CCS's help, Vitracoat is no longer stuck in one-office communication; their data is available to their CPA in Florida , their headquarters in Mexico and their sales representatives all over the country. Using Fishbowl, the Elkhart office is able to track inventory from many different warehouses, and Goldmine helps to monitor the productivity and progress of their sales representatives. There are no more logistics problems for this fast-growing company!


Mar-Main Pharmacy
Mar-Main is South Bend 's only independently owned clinical pharmacy, and they have been in business since 1923. We helped their business run more smoothly by outfitting them with a POS system, complete with receipt printer, bar code scanner, mag-stripe reader and cash drawer. Response time is critical for this business, and as a Platinum Care Plan Customer, they feel more secure knowing we guarantee them two hour response in the event of an emergency.


Trinity Lutheran Church and School
We support a multi-user network in two separate locations for this customer. CCS started our service with Trinity in 2003 by helping them to protect their information. After losing some valuable data, Trinity was anxious to get a back-up program in place. In addition to securing their data through back-up, Custom Computer Services now does regular System Maintenance visits for the servers at the school and church, and we have helped Trinity to have a better understanding of their equipment and IT needs.


Regal Mold & Die, Inc
This customer needed help managing and storing extremely large CAD files, so we outfitted them with a state-of-the-art server with redundant disk storage and power supplies, as well as a secure firewall and router. When they were quickly exceeding the storage capabilities of their server; we were able to add disk space to the network easily by setting up a 500GB Mirrored Network Attached Storage unit. We have also set up eXchange Wall to better manage their Outlook e-mail from their server.


Midwest Logistics
We've grown right along with this North Liberty- based company and our automation has helped! Midwest 's mission is to provide their customers with the best service possible at competitive pricing. We help them to accomplish this goal by keeping their systems running at peak-performance. We've supported their Small Business Server and 23-user network for more than 12 years!


McCarthy Smessaert Insurance Group
Uptime and reliability are critical for this busy office. McCarthy Smessaert Insurance takes advantage of regular System Maintenance visits for their two servers and 12 workstations to maximize the systems' productivity. Our 2-hour response time guarantee insures that McCarthy Smessaert's IT issues don't prevent them from providing the fast, quality service their customers have come to expect.


Southwestern Michigan Community Ambulance Service
We supply the hardware and software service for this critical business.
We support their Microsoft Windows Small Business Server and Windows XP Pro Client Network through a Platinum Care Plan . They also take advantage of our back-up monitoring and System Maintenance services to be sure their systems and data are protected.

 

Who We Are + Web Services

 

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Custom Computer Services - 51529 Bittersweet Road - Granger, IN 46530   (574) 271-9114


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