Back-Up Monitoring | System Maintenance |
STANDARD Care Plan | Care Plan PLUS | EXTRA Care Plan

• System Maintenance
• Availability and Performance Monitoring
• Security Monitoring Services
• Internet Connectivity & Hosted Applications Assessment
• Comprehensive Quarterly Reporting & Consulting Services
• 20% Discount Labor Support Entitlement
• Software Support
• Back Up System Monitoring Services
• Help Desk Services
• Labor & Travel Charges Free on Covered Items
• Guaranteed Response Time* Entitlement for Critical Issues (Remote: 30min. / Onsite: 2hr)

Optional Services

• Backup System Monitoring Services
• Emergency Response Service Module
• Security Management
• Backup Assurance Service Module
• Off-Site / Remote Backup Services
• Email & Web Hosting Services Module
• POS (Point of Sale) System Services Module

*Time of service: Normal business days Monday-Friday 8am - 5pm