Back-Up Monitoring | System Maintenance |
STANDARD Care Plan | Care Plan PLUS | EXTRA Care Plan

• In-office phone support for workstations and servers
• Remote Connection Included*
  
  • We connect directly to your computer so we can "see" your problem
  • Easier to fix problems without needing to go on-site
• Hardware repair for covered systems / servers (fans, power supplies, hard drives, etc.)
• On-site service calls for software and hardware related workstation / server support
• Software / Windows Updates (an freely distributed service packs, patches or drivers)

• Software support for Microsoft Office (Outlook, Word, Excel), MS Works, Corel Word Perfect, Internet Explorer, Windows operating systems, e-mail, FAX software, etc.
• Optional software support for business specific applications: QuickBooks, ACT!, Paper Port, POS applications, etc.
• 2-hour phone / on-site response time
• Discount on System Maintenance / Back-up Monitoring options
• 20% discount on additional hourly rates and services

*Internet connection required